To add or edit users in LighthouseAI, you must be a self-serve client with admin permissions. Admins can manage user accounts via the User Master page, update details, lock accounts, and save changes. Additional tools include exporting user lists and using search and filter functions. Full-serve clients must contact support for user management.
Before You Begin
To add or edit users in LighthouseAI, two conditions must be met:
1. You must be a self‑serve client
- Self‑serve clients can create and manage their own user accounts.
- Full‑serve clients do not have access to user management and should contact support@lighthouseai.com to request new user accounts or updates.
2. You must have admin permissions
- Only Admin users can add new users or edit existing accounts. If you do not see the options described below, please contact your organization’s LighthouseAI administrator.
How to Edit an Existing User Account
- From the User Master page, double‑click the user you want to edit.
- In the pop‑up window, update the user’s details or adjust their permissions as needed.
- To deactivate an account, check the Locked box in the upper‑left corner.
- Locking an account will prevent the user from accessing LighthouseAI.
Click Save to apply your changes.
Additional Tools
- Export Users: Click the Export button in the upper‑left corner of the User Master page to download your full user list.
- Search & Filter: Use the column‑specific search bars to quickly locate user accounts.